FAQ - Aesthetics, Waxing, Physio, RMT Medical Spa Maple | 905-832-7999


1Is acupuncture painful?
Acupuncture is not painful. You may feel a minimal sensation when a very fine sterile needle passes through the skin. Some sensations that are totally common during acupuncture include feelings of heaviness, heat and pressure, though not to the extent of being uncomfortable. A vast majority of patients fall asleep during their treatments!
2How many treatments are necessary?
It really depends on each individual. Most acute issues resolve in five to ten treatments, while more treatments are needed for chronic conditions. Benefits of acupuncture are cumulative. In most cases, patients start to feel a difference after their third treatment; however, in many cases, I’ve seen results after their first treatment. It is very important to follow the treatment plan that is designed for you in order to see results.
3Do you use other modalities in your practice?
We use cupping and electro-stimulation. We also make dietary/nutritional recommendations when necessary.
4Do you accept extended insurance?
Most extended insurance plans cover acupuncture treatments. Please contact your insurance provider to determine how much is covered in a fiscal year.
5Do you use fresh packs of needles for each treatment?
Absolutely. The needles are sterile and for one-time use only.
6What conditions can I seek acupuncture treatments for?
Benefits of acupuncture are limitless. The most common conditions treated with acupuncture are: pain (any pain in the body), headaches, fertility, women's health, asthma, allergies, digestive system disorders, anxiety, depression, skin issues, hormonal imbalance, and insomnia.

Botox & dermal fillers

1What areas can I treat?

Most commonly used to replace "volume lost" / "volume lifting" due to aging on the next areas:

  • Lips and Chin
  • Smoker's, marionette and nasolabialinesl lines
  • Nose
  • Cheeks and jaw
2How do I know if I'm a good candidate for BOTOX?

BOTOX treatments are customized for each patient, and there is no single method that fits all facial types. There are a lot of elements that need to be taken into account, such as whether the face is male or female, eyebrow shape, facial structure, dimension and length of forehead. The talented medical injectors at LuxBright Medica have experience in treating hundreds of thousands of patients with different backgrounds using specific techniques that result in a natural result.
BOTOX works best for certain individuals in facial rejuvenation. It's been designed, mainly, for people that do not have any history of neuromuscular disease (like multiple sclerosis and others) and are consenting adults. Candidates that can benefit most from BOTOX treatment are physically and mentally healthy and willing to deal with the side effects that can arise following their procedure (like temporary swelling or drooping at the injection site). Patients should also be able to comfortably spend the money that undergoing a properly-administered BOTOX treatment requires.

The ideal candidate also understands the limitations of the treatment and can go into their procedure without harbouring unrealistic expectations. For example, it may not be effective in areas where a permanent crease has already formed, such as a nasolabial fold, or if added volume is desired, as is the case of lip augmentation.BOTOX effects can vary from person to person and patients that expect a sudden, drastic resolution to their skin problems may be disappointed if their treatment's results don't live up to expectations. An ideal BOTOX candidate should be patient and willing to undergo follow-up sessions that allow them to enjoy the results they desire.

3Who is NOT suitable for BOTOX?

Botulinum toxin should not be used in pregnant or lactating women, as well as people who have had a previous allergic reaction to the drug or any of its ingredients. If you were allergic to Dysport, then there is a high chance of being allergic to BOTOX as well because of how similar these drugs are with each other.

Check with your doctor regarding the medications you're currently taking as well. Certain products may interfere with BOTOX results and, if these medications can't be temporarily halted, the procedure may not be right for you.

Most of us want to be as prepared as possible for any type of procedure — even one as routine and speedy as a BOTOX injection. Learning about the subject beforehand makes it easier to dismiss fears and ensure that you're moving forward with the best plan of action for your situation.

There are a few physical attributes that can make for a non-ideal BOTOX candidate. Treatment isn't recommended for people with thick facial skin, drooping eyelids and eyelid droop (a condition called ptosis), weakness in the muscles to be injected, extremely deep scars on the face, facial asymmetry and the presence of skin disorders or conditions in the areas where BOTOX is to be targeted. If you have a pre-existing medical condition, like Lambert-Eaton syndrome, BOTOX may not be suitable for you.

Patients that choose to undergo a BOTOX treatment must also be prepared to experience a few side effects. If the idea of mild to moderate inflammation, swelling or minor procedural pain cause you to doubt your plans for treatment then it may be worthwhile to consider whether these temporary, negative aspects of BOTOX outweigh the benefits it can have for your appearance.

4How long does a BOTOX procedure take?

BOTOX treatment varies in length depending on how many areas you'd like to target and how much correction is desired. On average, one treatment takes approximately 15-25 minutes. The injection is performed by a medical professional who is licensed and authorized to administer BOTOX, with extensive hands-on experience. With the experienced medical aestheticians at LuxBright Medica, and with the help of latest techniques and methods, we can ensure that your treatment will be performed in a safe and meticulous manner.

Since there is no downtime – you can do it during your lunch break – and no one would know you have had it done!

5How long does BOTOX last? Is it permanent?

No – BOTOX Cosmetic is not permanent. Within two or three days after your injections, the muscles that produce frown lines lose their ability to contract. For the next three months or so after you're treated, you can't frown even if you try. After that, the effect gradually decreases until muscles return to normal about six months after the treatment, which can then be repeated. If you follow the directions given to you and book your first 3 appointments promptly every 3 months (without waiting in between!) you can eventually increase the duration results of each treatment. There are no long term effects.

6Risks and dangers you should be aware of before your treatment.

With any cosmetic medical treatment, there are risks that are associated with BOTOX that you should know about. While the occurrences of these risks are rare, it's important that you're aware of them. Medical attention should be sought immediately if any of the following are experienced:
• swallowing difficulties (especially if the platysma muscle has been targeted)
• dizziness
• feeling faint
• speaking difficulties

Some people believe that Botox is a poison, but it is not. In small doses, it is therapeutic.

7When should I get BOTOX before a big event?

Patients often get Botox before an important occasion, so they can look their best. If you are planning to do the same, you should consider getting the treatment done a couple of weeks before the date. For example, you can get Botox 3 weeks before a wedding. That would give you enough time for any swelling and bruising to subside, if they happen to occur. About 5 days after your treatment, you should see some improvement, since it can take this long for the Botox to start to work.

Chiropody foot care

1Do I need referral from my doctor or health care professional?
No, referrals are not required. However, feel free to ask your family physician to write a referral for you if it will help in communicating with us.
2What can I expect at my first appointment?

Your first appointment is a combination of a consultation and treatment. A medical history and consent form is completed by the patient and reviewed with the Chiropodist. A complete examination and assessment of your feet is conducted, looking for and checking:
• lesions – corns, calluses, warts, moles, wounds, ulcers
• range of motion/gait analysis (foot function), circulation, sensation, colour
• ditigal photos of both your feet are taken
Treatment options are then presented and discussed, along with your questions answered and next steps decided.

3Are your services covered through OHIP?
No, they are not. Check with your private health insurance or benefits package to see if you are covered. If you have any questions with how you are covered, please do not hesitate to call and we will try to help you.
4Can a Chiropodist/ Podiatrist Prescribe Medication?
YES, Chiropodists and Podiatrists are allowed to prescribe a wide range of medications to help you with your foot concerns. The medications include: oral antibiotics, oral anti-inflammatorys, topical anti-fungals, topical corticosteroids, topical antibiotics, topical anti-inflammatory and many more. Chiropodists and Podiatrists are also allowed provide injections. Some of the more common injections are corticosteroid injections and local anesthetic injections.

Custom-made orthotics

1Why should I pay for custom made foot orthoses (insoles) when I can buy them ready-made at the drug store?
Custom made foot orthotics are made specifically for an individual based on the unique medical and biomechanical requirements of the person. The ready-made insoles that are found at many different stores are made to fit everyone and are sized according to shoe size. They do not take into consideration the different foot shapes and anatomy, but are made to try and fit everyone. In some cases the ready-made insoles work well and serve an important purpose. For many people however, the unique issues that are creating problems can only be solved by a pair of custom made foot orthotics. Schedule an appointment with us and we can assess your individual needs and make a recommendation that is right for you - sometimes that recommendation includes ready-made insoles or sometimes custom made foot orthotics but sometimes no intervention at all!
2Who needs a foot orthotics?
If required, all ages can benefit from a foot orthotic. From discomfort in the foot to severe problems such as diabetic foot ulcers, a foot orthotic can help a wide range of patients. A detailed assessment from our footwear and orthotic experts will determine what best fits your orthopedic needs.
3Do foot orthotics (insoles) hurt when you first use them?
No. The foot orthotics should not create new pain or aggravate existing pain. There is always a break-in, or transition period for anything that one puts on their body to restrain movement, however, there should be NO PAIN associated with this transition period, only an unfamiliar and therefore, for some, an uncomfortable new feeling to get used to. The mind is an amazing tool and helps us to quickly adapt to new things, this transition period should only last for a few days.


1What are the benefits of Mesotherapy over surgical techniques such as liposuction?
Liposuction does not treat cellulite. In fact, liposuction often causes existing cellulite to appear more prominent. Mesotherapy treats cellulite directly, promoting smoother skin and reducing fat in selected areas. Fat deposits are flushed from the body, and do not reappear in other areas, which often occurs after liposuction. Mesotherapy does not require hospitalization, general anesthesia or downtime.
2How does Mesotherapy reduce or eliminate cellulite and fat?
Mesotherapy treats three factors involved in cellulite formation. LuxBright Medica uses a specific formula to reduce the fat in your cellulite, improve impaired circulation and break down damaged connective tissue - thereby smoothing the skin's surface. Mesotherapy can treat cellulite located anywhere on the body.
3What are Mesotherapy's anti-aging and skin rejuvenation uses?
Subdermal vitamin injections rejuvenate the cells, making them more active, and thereby stimulating the production of collagen and elastin. You can begin anti-aging treatments in your mid twenties to prevent wrinkles from forming. Treatments for the face, neck, arms and hands are recommended several times each year.
4How does Mesotherapy promote weight loss and spot reduction?
Our customized formula prevents cells from storing fat, and helps break down existing fat cells. Spot reduction targets double chins, love handles and any other areas displaying fat pockets.
5When will I see results?
Results vary depending on your body type and the condition being treated. On average, patients notice visible improvement in two to three sessions. For certain conditions, patients see results after the first session.
6Will the results last?
The results do last, especially when combined with exercise and proper nutrition. However, we cannot stop the natural aging that affects your appearance. For this reason, we recommend regular maintenance visits.


1What will I look like after the treatment?
Most people will notice redness and mild swelling similar to slight sunburn for 24-48 hours and there may be slight pinpoint bleeding and/or bruising. Skin will be noticeably smoother and more radiant within a week or two. Full results will take a few months to appear.
2What does the procedure involve?
It begins with cleaning and numbing the skin. A collagen-stimulating product, Vitamin C serum, and/or skin lightener is also used. A small pen with 12 tiny needles is used to create tiny wounds in the skin. The speed and adjustability of the needles allows for more effective piercing and absorption of skin products. Vitamin-C serum or Hyaluronic acid are used after the procedure to hydrate, heal and protect the skin.
3What is the down time after Medical Microneedling treatment?
Inflammation of the skin is very temporary and reduces greatly within a few hours. It may remain slightly pink for up to 48 hours after treatment. Using hyaluronic acid after the procedure can help reduce inflammation, and sunscreen can be used to protect the skin. Makeup use should be limited to mineral makeup.
4What are the benefits of Medical Microneedling?
Some of the known benefits of Medical Microneedling include: greatly improves topical cream effectiveness and penetration, stimulates blood circulation and collagen production, needles are non-allergenic, cost effective compared to other resurfacing procedures, works on all skin types, and can treat the scalp, face, and body, including skin around the eyes, mouth and neck.
5What effects does the Medical Microneedling have on the skin?
Medical Microneedling is known to improve many aspects of the skin including, but not limited to: improves skin texture and reduces the appearance of wrinkles, regenerates tissue, improves the appearance of scars, reduces the size of pores, and reduces the appearance of stretch marks.
6How many treatments do I need and how often can Medical Microneedling procedures be repeated?
Micro-needling can be safely repeated every 4-6 weeks as needed. Collagen induction requires at least 3 treatments, while scar reduction requires between 3 and 6. 4 to 6 weeks should pass between one treatment and the next, and the number of treatments needed depends on individual cases. Micro-needling can be used on all parts of the body. Usually results begin to appear after the first treatment.


1Is Naturopathic Medicine safe?
The safety record for naturopathic medicine is excellent. This makes sense given the emphasis on natural, non-toxic medicines and gentle, non-invasive treatments. Our naturopathic doctors (NDs) are knowledgeable about contraindications between naturopathic remedies and conventional medicines, and trained to recognize conditions which are outside their scope of practice and to refer to other health practitioners when it is appropriate to do so.
2What types of health problems can be treated?

Naturopaths help with a wide array of health concerns, including:
Chronic Illnesses
• Allergies & Environmental Sensitivities
• Arthritis
• Hypertension (High Blood Pressure), High Cholesterol, Atherosclerosis
• Heart Problems
• Digestive Disorders, Constipation, IBS
• Eczema, Psoriasis, Acne
• Chronic Fatigue Syndrome
• Cystitis, Prostatitis, Impotence
Acute Conditions
• Colds and Flu
• Ear and Throat Infections
• Headaches
• Intestinal Upset
Women’s Health Issues
• Menopausal Problems
• PMS, Menstrual Disorders
• Fibrocystic Breast Disease
• Enhancing Health in Pregnancy
• Infertility
• Endometrioses, Uterine Fibroids
• Weigh management
• Mental or Emotional Stress
• Anxiety, Depression
• Cancer
• Insomnia
• Attention Deficit Hyperactivity Disorder


1Are there any risks involved?
Osteopathy is considered to have one of the safest approaches to treatment amongst the complimentary modalities that treat pain and disease. Overall, an osteopathy session is generally gentle and relaxing. In most cases following treatment there is at least partial relief of symptoms however depending on the types of techniques used, some people may feel some soreness around the sites of treatment or experience a light lethargy in the days after a session.
2Can I be treated while pregnant?
Yes. Osteopathic treatment throughout the course of pregnancy can assist in helping your body adjust to and cope with the extensive physical changes taking place. Gentle articulation and massage through the spine and pelvis can relieve aches and strains to provide a more comfortable pregnancy and can result in an easier delivery.
3What can I expect during a treatment?
The first consultation with an osteopathic practitioner will start with a thorough investigation of your medical history. The osteopath uses this to identify any significant events that may be a factor in your presenting complaint. There are obvious elements to take into account, like surgeries or past illnesses, as well as current conditions and medications taken. Important emotional events are also relevant factors in presenting complaints, as the body can often react to psychological stressors. Knowing as much as possible about your unique presentation will help the osteopath develop a treatment approach that works best for you. Following the investigation of your medical history, an osteopathic evaluation will be performed during which the osteopath will explain to you his observations and how they possibly relate to your presenting complaint. Treatment will then begin once you have a clear understanding of the goals, plan and scope of osteopathy for you. At the end of the session you will be given recommendations to follow as part of your recovery. This usually includes diet and exercise advice, but may also include the suggestion of stretches or specific methods of relaxation.
4What can I expect after a treatment?

Depending on the techniques used during the session, it is common to feel the following sensations in the days following a treatment:
• Fatigue/Lethargy
• Energisation
• Soreness
• Lightness/relaxation
Symptoms are usually strongest after the first session, as the body needs time to adjust to a new experience. Symptoms typically result from the release of toxins and metabolic by-products that have accumulated within stressed parts of the body. It can take up to 48 hours to eliminate these toxins and to fully incorporate the beneficial changes from treatment.

5Is osteopathy compatible with other types of treatments, ie. massage therapy or acupuncture?
Yes, osteopathy can complement well other therapeutic approaches. In the treatment of certain conditions (ie. depression, anxiety, some chronic conditions), osteopaths may also make referrals to other health care practitioners like naturopathic doctors, MD’s or psychologists for additional necessary support.
6Is osteopathy covered by my insurance plan?
Osteopathic treatment is covered by many private insurance plans. Please check with yours to see what your coverage is, as individual plans vary. It is important to note that osteopathy is not a service that can be directly billed to insurance companies. You will be given an invoice with my billing numbers on it and you will need to submit this invoice (and a doctor's referral, if required – again, please check), to receive the reimbursement for the cost.
7How often do I need to come to see improvements in my health?
The number of times you need to come depend on the length of time you have had your complaint, the severity of your injury, and your overall health. Some conditions respond quickly and others take more time. Please feel free to ask about this during your treatment.


1Why should I see a physiotherapist?

Some of the common problems a physiotherapist helps with are the treatments of:
• Injuries such as strains and sprains which require immediate care for swelling, tenderness and pain.
• Rehabilitation of muscles after injuries, fractures or surgery
• Neurological problems such as stroke, Parkinson's disease, or head injuries.
• Jaw problems.
• Headaches or any chronic pain symptoms
• Post motor vehicle injuries
• Post work (WCB) injuries

2What do physiotherapy programs include?
Your physiotherapist will take a history, perform a physical examination and develop a treatment plan with you. Your treatment plan may include customized exercises, manual therapy or any of the treatments listed in our treatment section.
3What does the physical exam include?
The physiotherapist does a physical evaluation. Changing or removing clothes may be required to see the problem area. The physiotherapist may touch the problem area to see if there is any tenderness, swelling, or heat. Using their hands, they may test the problem area to see if weakness exists, if movement is limited, and how much pain there is.
4What kinds of questions are asked?

Various questions about your condition and how it occurred are asked. Your health history helps the physiotherapist understand your current condition. They may ask you for information about:
• The nature of the pain, such as location and intensity you are currently experiencing or have had in the past.
• Your personal and family history.
• Medications you are taking.
• Treatments you have had recently or in the past.
• The physical requirements of your job, lifestyle or leisure activities that may affect your condition or treatment.

PRP therapy

1How does PRP therapy work for anti-aging?

Using insulin syringe and dermaroller, platelet rich plasma is injected into the dermis of skin which starts a natural healing process by stimulating new collagen formation, revascularization and repair. That’s how PRP therapy gradually improves the skin texture and vitality by reducing the wrinkles and fine lines from the face and neck.

2What can I expect from the treatment?

You can expect more youthful look in terms of skin tightening effect and glow on your skin while wrinkles and under eye circles will be taken care of to a great extent.

3Is the treatment painful?

The pain is subjective and patient specific. PRP is injected using insulin syringe which is generally well tolerated. For sensitive individuals, we suggest numbing gel or topical anesthesia one hour prior to procedure which reduces the pain sensation considerably. Alternately, nerve blocks can be given for better pain control.

4Any side-effects?

PRP therapy is safe and natural because the procedure concentrates the cells from your own blood directly back into the area where it is needed. Hence is not rejected by your immune system and there are absolutely no chance of getting any infection, allergy or hypersensitivity. However, one can get mild redness, bruising or headache which is usually self-limiting and responds very well to routine analgesics.

5How long does the treatment take?

PRP therapy is a lunch-time procedure and it takes around half an hour for the procedure and you can go back to your work place immediately after it.

6How many treatment sessions will I need?

PRP therapy can be repeated every 1-2 months and usually 3 sittings are sufficient, though some patients may require maintenance therapy once a year or more frequently depending upon the care and condition of their skin. After approximately 3 weeks, you will start noticing the improvement in texture and complexion of your skin; wrinkles start disappearing, scars and pores are tightened and dark under eye circles are brightened.

RF body contouring

1Can I still get this treatment if I have darker skin?
Yes. Venus Versa Body Contouring Treatments here at LuxBright Medica are safe and effective for all skin tones.
2How many sessions do I need?
Most of our patients receive about 8-10 sessions per area for optimum results. However, the number depends on each individual person and the area being treated.
3How often should the treatments be?
Treatments should be done every 5 days.
4What does the treatment feel like?
The Body Contouring applicator will slowly get warmer until it reaches the needed temperature to induce lipolysis. This may feel a bit hot, however the temperature can easily be adjusted by the technician to your comfort.

RF cellulite improvement

1Who cannot be treated with cellulite reduction?

Your suitability for body sculpting will be determined during your consultation with LuxBright Medica's specialists. Patients that cannot undergo a body contouring procedure include:
- Those who are pregnant
- Those with cardiac pacemakers or internal defibrillators
- Those with malignant or benign tumors in the target area
- Those with metallic implants in the target area of any kind including joint replacements.

2How long does a treatment take?

Treatment time depends on the area(s) treated, but typically a treatment takes between 15 minutes and an hour per area treated.

3When will I start seeing visible results?

The energy delivered by body contouring triggers the body's immune system to break down fat cells in treated areas. This process takes anywhere from 4 weeks to 3 months. You may begin to see results anytime during that period, or even later.

4What does it feel like?

The RF energy will heat deep layers of the skin, but most patients find the resulting discomfort easily tolerable. Our medical aesthetician can adjust the temperature depending upon your comfort level. Typically no pain medication, topical anesthetics, gels, or active cooling will be needed.

5Can I return to normal activities after my treatment?

Yes, the procedure is non-invasive, so typically you can return to normal activities immediately. Patients frequently return to work right after the session.

RF skin lifting

1How does a radiofrequency facial work?

Radiofrequency is all about stimulating your own collagen production. During a treatment a machine is used to heat the skin to between 38-40 degrees with radiofrequency, which feels like a hot stone face massage - you do feel heat in the skin but it's comfortable.

2Is there any other discomfort or downtime involved?

It takes approximately 30 minutes to treat a whole face and the only discomfort is some feeling of heat in the skin (which not everyone gets). There is no downtime – you could easily have a treatment at lunchtime and go out that evening looking amazing!

3What are the benefits and how long do they last?

You get an immediate tightening of the collagen fibres, so it's great to do before an event, but it also gives a long-lasting lift and increased volume. It also continues to promote collagen production over the four-six weeks following a treatment.

4Can radiofrequency help reduce lines and wrinkles?

It's great for softening fine lines - especially the nose to mouth lines - as well as lifting the cheeks and tightening the jawline, so it's great for age prevention.

RMT massage

1Can anyone receive massage therapy?
Yes, massage therapy is appropriate for individuals of all ages, including infants, children, and the elderly; however, there are some conditions for which massage therapy is not appropriate. Our qualified Massage Therapist (RMT or MT) are trained to recognize these cases.
2How often should I have massage therapy?
Some people believe that one treatment is enough; however, massage therapy is most beneficial in acute conditions when used over a series of treatments and then followed up with maintenance or preventive treatments.
3What happens on the first visit?
On the first visit you will complete a confidential health history as part of your assessment. This is important as the Massage Therapist needs to know if you have any medical conditions or are taking any medications. The Massage Therapist will listen to your concerns, assess your individual needs, as well as other factors that may be contributing to any pain (lifestyle, nutritional status, etc.). The Massage Therapist will then develop a treatment plan with you to ensure you receive appropriate treatment that will help you return to your healthy state in an effective and relaxing manner.
4Is massage therapy covered under the Ontario Health Insurance Plan (OHIP)?
No. Massage therapy treatments are not covered under OHIP, regardless of whether or not the treatments are required by a physician.
Most progressive extended health benefit plans do cover massage therapy treatments when provided by a Registered Massage Therapist and most do not require a physician's order to do so, although some do have that requirement. Contact our clinic for more information.

Skin tightening

1How long does skin tightening take?
Absolutely. Exact treatment times may vary depending on the patient, but a single sessions typically takes no longer than 30 min.
2How many sessions will I need for results?
Most patients receive 6-8 treatments per area, however 8-12 sessions are recommended for optimal results. The exact number will depend on each individual person and the area being treated.
3How often should the treatments be?
Treatments are done once a week.

Spider vein removal

1Will laser therapy work on my face veins?

Although there is no way to tell for sure which veins will respond, a full medical history prior to the treatment will help determine what you should expect. Prior surgery or treatment on your veins could affect the treatment outcome. In some cases, further testing may be recommended to determine if there are underlying venous problems.

2Are the results long-lasting?

Long-term success varies from patient to patient, vessel to vessel. Many of the vessels treated require only one or two treatments. Multiple treatments are usually required for optimum results.

3What are the contraindications to laser vein removal?

Laser Vein Removal is not recommended for those patients who:
• Are pregnant.
• Use medication for which 1064 nm light exposure is contraindicated.
• Have diabetes.
• Have a history of clotting disorders or take anticoagulants.
• Have a history of skin keloids as they may be prone to scarring after any skin trauma including laser treatment.
• Have an active infection or history of herpes simplex in the area to be treated.
• Have a history of personal or familial skin cancer.

4Will the veins return after Spider Vein Removal?

Over time it is possible for new veins to appear, but these too can be erased. Optimal results can be maintained only if you apply sunscreen and avoid exposure to the sun.

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Get started by requesting a free consultation with our specialist. you can either call us or book an appointment online.
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